One of our clients was the victim of a major fraud recently. A trusted member of staff received one of those emails purporting to be from the Managing Director instructing her to transfer some funds to a bank account. We have had several of these emails ourselves, however, we have a segregation of responsibility, meaning the email would have to fool more than one person, reducing any fraud risk. It’s tempting for owner managers to become frightened by this sort of thing and remove all levels of authority from staff, but that would equally be a disaster. So what can you do?